Controller
Swetank Sobhani (Einzelunternehmen), Vienna 1220, Austria, email: Info@hilfbuddy.at
Data Protection Contact: Info@hilfbuddy.at
GDPR / DSG
Last updated: 2026-05-20
Swetank Sobhani (Einzelunternehmen), Vienna 1220, Austria, email: Info@hilfbuddy.at
Data Protection Contact: Info@hilfbuddy.at
Contact form data, booking data, account data, technical log data, and support communication data.
Pre-contractual communication and contract performance (Art. 6(1)(b) GDPR), legal obligations (Art. 6(1)(c)), legitimate interests such as service security and abuse prevention (Art. 6(1)(f)), and consent-based processing where required (Art. 6(1)(a)).
Hosting and infrastructure providers, calendar/email service providers, payment service providers, and support tools under data processing agreements.
If data is transferred outside the EEA, appropriate safeguards are used (e.g., Standard Contractual Clauses).
Booking and support records are retained only as long as necessary for service delivery, legal obligations, and defense of legal claims.
You have rights of access, rectification, erasure, restriction, portability, objection, and consent withdrawal where applicable.
You can file a complaint with the Austrian Data Protection Authority (Datenschutzbehörde): https://www.dsb.gv.at
No automated decision-making producing legal or similarly significant effects is performed unless explicitly stated.